2.
We will thoroughly investigate the facts showing that the other
party is at fault for your injuries, and get witness statements and
photos if possible.
3.
We will monitor your medical treatment, and will gather your
accident-related medical records and bills.
4.
While you are getting medical treatment, if any of your bills are
going into collection, we will send the medical providers a special
“no collection” letter asking the providers to hold off on
collection until after the claim is resolved. This unique step
helps preserve your credit rating and prevents bill collectors from
harassing you.
5.
After you are done with treatment, Jeff Herman will review all of
the evidence, and draft a “demand letter” setting forth the facts
and summarizing the evidence. After you approve it, he will send it
to the at-fault party’s insurer with a deadline for the insurer to
respond.
6.
Jeff Herman will negotiate with the at-fault party’s insurer and
settle the claim if possible.
7.
If we are unable to resolve the claim to your satisfaction, Jeff
Herman will file a lawsuit against all at-fault parties, and will
vigorously pursue the suit until it is resolved through settlement,
arbitration, or trial.
8. After the suit is resolved, Jeff Herman will resolve your
outstanding medical bills, and will negotiate to have interest
charges or late fees reduced or eliminated. This
increases the amount of your check.
9. If your medical bills were paid for by insurance, Jeff
Herman will attempt to have these insurers reduce their bills to pay
for a portion of his fees. If he can collect a portion of fees
from the insurers, your settlement check will be increased by that
amount. This way, the insurance companies pay part of the
fees. This can wind up putting much more money in your pocket.
10.
Before any money from your case is paid out, we will get your
approval on the breakdown of payments to treatment providers,
insurers, our fees, and other amounts to be deducted. Then we will
pay the treatment providers, subtract our fees and costs, and
disburse the remainder to you. Your recovery will typically be free
of any claims on it (except for any treatment or charges that you
didn’t tell us about). That way you receive the money with no
strings attached.
11.
After we get our fee, we will donate 5% of our fee from your case to
an appropriate charity. If you were hurt by a drunk driver, we will
donate to Mothers Against Drunk Driving (MADD). If you were burned,
we’ll donate to the Northwest Burn Foundation. We’d like to hear
which charity you think should get our donation from the fee in your
case.
12.
About 30 days after you get your check, we’ll send you a comment
card asking how we can improve our service. Your satisfaction is
always our top priority.
